Contact

We're here to help! Whether you have a question about your order, need sizing advice, or just want to say hello, we'd love to hear from you.

Get in Touch

Email Us

help@thecozaria.com

We respond to all emails within 24 hours Monday through Friday. For fastest service, please include your order number if you're contacting us about an existing order.

Response Times

Monday - Friday: Within 24 hours
Weekends: We'll respond on the next business day
Holidays: Please allow an extra 1-2 business days

How We Can Help

Order Support

  • Track your package
  • Modify or cancel an order
  • Update shipping address
  • Payment questions

Product Questions

  • Size and fit recommendations
  • Product availability
  • Material and care information
  • Style advice

Returns & Exchanges

  • Start a return
  • Exchange for different size/color
  • Report damaged items
  • Refund status

General Inquiries

  • Wholesale opportunities
  • Collaborations
  • Product suggestions
  • Feedback about your experience